Our hair is ethically sourced from Mongolia, known for its high-quality, long-lasting hair. We prioritize sustainability and work directly with trusted partners who follow ethical practices to ensure that the hair is collected responsibly. We’re committed to providing you with top-tier products while supporting fair and humane practices throughout the entire process.

If you don’t see exactly what you’re looking for, no worries—we can custom order any type of extensions, including specific colors and lengths up to 24”! We also offer a few options in 26"-28" lengths, all with a 5-week turnaround time. While we’ve recently expanded our offerings with a full stock of Genius Wefts and are working on K-Tips, we’re happy to make custom orders to ensure you get exactly what you need. Simply reach out to us, and we’ll be glad to assist with your request!

Our 35% density offers the perfect balance between fullness and natural-looking volume. Unlike other brands, which have 20-25% density, our 35% density provides a lightweight, comfortable feel while maintaining a beautifully thick appearance. This makes it ideal for a wide range of hair types and styles, giving you a versatile, luxurious look without the heavy, bulky feel. We focus on quality and ensuring that each strand blends seamlessly with your natural hair for a flawless finish.

Our hair typically lasts up to a year with proper care, and many of our clients have even surpassed the one-year mark! The longevity of the hair depends largely on how well it's maintained. To get the most out of your extensions, we recommend moisturizing the ends regularly and being gentle with the hair, especially during the summer months when exposure to sun and pools, lakes, oceans, saltwater, and hard water can cause more wear. With the right care, you can enjoy beautiful, long-lasting hair for months to come

Typically, the average install requires about 150 grams of hair. However, because our Genius Wefts have more density at the ends for a fuller appearance, our average install usually only requires 2 packs (120 grams). Of course, this can vary depending on your client’s needs. If they’re looking for a much longer length than their natural hair, you may need to add an additional pack to achieve the desired fullness and length. Always assess your client’s hair type and style preferences to determine the perfect amount for their look!

Yes, we offer free shipping on all orders! Your order will be processed and shipped within 48 business hours. We want to make sure your products get to you as quickly as possible, so you can start enjoying them right away. If you have any questions about shipping or delivery times, don’t hesitate to reach out—we’re happy to help!

We aim to get your order to you as quickly as possible! Please note that our typical turnaround time is 5 weeks from the date your payment is processed to delivery. This allows us to ensure that every order is handled with the care and attention it deserves. We’ll keep you updated along the way and notify you when your order is on its way. If you have any questions or need further details, feel free to reach out—we’re always here to help!

Overnight shipping is not available as a standard option at checkout, but don’t worry—we can accommodate rush orders! If you need your order to arrive the next day, please contact us directly, and we can discuss upgrading your shipping. We’ll do our best to meet your timeline, as long as it falls within UPS's time limits and isn’t over a weekend. Feel free to reach out if you need assistance with an expedited order!

We want you to be completely satisfied with your purchase! If for any reason you're not happy with your order, we accept returns or exchanges as long as the hair is still in its original packaging and has not been used or opened. Once we receive the item in its original condition, we’ll be happy to assist with a return or exchange. Please contact us within 30 days of receiving your order to initiate the process. If you have any questions or need assistance, don’t hesitate to reach out—we’re here to help!

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@peacehairco.com.